Retail Customer Service Pro — Home Improvement

Lowe's; Columbia (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to help customers find products, answer questions, and provide friendly service in-store. You will assist with locating merchandise, stocking, and processing orders, while supporting additional departments as needed.

The role emphasizes strong communication, basic computer skills, and the ability to stand for long periods. Bilingual skills are a plus, with opportunities for growth and various benefits.

Qualifications

• Minimum Qualifications: 6 months experience with a computer; 6 months experience with retail tech; basic arithmetic; ability to stand/sit for long periods; lift up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Maintain shelves and stock; replenish supplies as needed.
• Process orders and deliveries accurately for on-time receipt by customers.
• Cross-train in other store areas to improve service quality.
• Prepare department merchandise per customer needs (e.g., paint tint, pipe cutting, wood cutting).
• Guide customers through shopping or checkout; perform other duties as assigned.

Skills

Customer service

Communication

Bi-lingual skills

Job description

Lowe's is hiring a Customer Service Associate to help customers find products, answer questions, and provide friendly service in-store. You will assist with locating merchandise, stocking, and processing orders, while supporting additional departments as needed.

The role emphasizes strong communication, basic computer skills, and the ability to stand for long periods. Bilingual skills are a plus, with opportunities for growth and various benefits.