Retail Customer Service Pro — Home Improvement

Lowe's; McMinnville (OR); Presencial; USD 19.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Descripción de la vacante

Lowe's is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly assistance throughout the shopping experience. You will support multiple departments, ensuring items are found and merchandise replenished as needed.

The role emphasizes listening to customers, answering questions, and organizing merchandise, with daily tasks varying by department and opportunities for training in other areas of the store.

Formación

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology such as smart phones and tablets
• Reading, writing, and performing basic arithmetic

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conocimientos

Customer service

Communication

Multitasking

Herramientas

POS systems

Descripción del empleo

Lowe's is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly assistance throughout the shopping experience. You will support multiple departments, ensuring items are found and merchandise replenished as needed.

The role emphasizes listening to customers, answering questions, and organizing merchandise, with daily tasks varying by department and opportunities for training in other areas of the store.