Customer Service Pro — Home Improvement Retail

Lowe's; Houston (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k) with match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's, a leading home improvement retailer, is seeking a Customer Service Associate in a fast-paced, friendly environment. You will greet customers, help them find products, and ensure a smooth shopping experience in various departments such as Appliances, Hardware, and Paint.

Your day includes assisting customers, stocking shelves, handling merchandise, and supporting checkout while maintaining excellent service standards. This role offers growth opportunities and a strong benefits package.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology such as smartphones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties with prolonged standing and sitting
• Minimally lift 25 lbs unassisted or over 25 lbs with/without accommodation
• Preferred: 6 months of retail/customer service experience, bilingual skills, and trade certification related to department

Responsibilities

• Welcome customers, answer questions, and deliver friendly service
• Assist customers in locating and handling merchandise
• Stock merchandise by replenishing shelves
• Process orders and deliveries accurately
• Cross-train in other store areas to improve customer service
• Prepare department merchandise per customer needs (e.g., paint, plumbing, wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Basic math

Computer literacy

Standing/walking

Lifting 25 lbs

Tools

Smartphones

Tablets

Job description

Lowe's, a leading home improvement retailer, is seeking a Customer Service Associate in a fast-paced, friendly environment. You will greet customers, help them find products, and ensure a smooth shopping experience in various departments such as Appliances, Hardware, and Paint.

Your day includes assisting customers, stocking shelves, handling merchandise, and supporting checkout while maintaining excellent service standards. This role offers growth opportunities and a strong benefits package.