Customer Service Pro – Home Improvement

Lowe's Home Centers, LLC; Wentzville (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee stock purchase program

Associate discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to greet customers, answer questions, and help them find the right home improvement products. You will support shopping needs across various departments and ensure merchandise is available and accurately processed for delivery or pickup.

The role emphasizes excellent customer interaction, team collaboration, and willingness to learn multiple store areas to deliver top-notch service.

Qualifications

• Experience using a computer and inputting, accessing, or updating information.
• Familiarity with common retail technology for everyday store tasks.
• Ability to read, write and perform basic arithmetic.
• Ability to stand for extended periods and perform physical duties including lifting up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Help customers locate and select products and services.
• Stock shelves and replenish merchandise.
• Process orders and deliveries accurately ensuring on-time receipt by customers.
• Cross-train in other store areas to assist in delivering excellent service.
• Prepare department merchandise based on customer needs (e.g., paint tinting, pipe cutting, wood cutting).
• Assist customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Customer interaction

Basic math & literacy

Prolonged standing

Physical lifting 25 lbs

Education

High school diploma or equivalent

Tools

Smartphones & tablets

Job description

Lowe's is seeking a Customer Service Associate to greet customers, answer questions, and help them find the right home improvement products. You will support shopping needs across various departments and ensure merchandise is available and accurately processed for delivery or pickup.

The role emphasizes excellent customer interaction, team collaboration, and willingness to learn multiple store areas to deliver top-notch service.