Customer Service Pro — Home Improvement Retail

Lowe's; Carbondale (IL); Presencial; USD 21.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descripción de la vacante

Lowe's is seeking a Customer Service Associate in the United States to welcome customers, help them find products, and ensure a smooth shopping experience. You’ll assist with locating merchandise, processing orders, and may support multiple departments as needed.

The role emphasizes customer care, basic tech use, and physical ability to lift and stand for long periods, with opportunities for growth and bilingual support valued.

Formación

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Conocimientos

Customer service

Basic computer skills

Retail technology familiarity

Bi-lingual skills

Descripción del empleo

Lowe's is seeking a Customer Service Associate in the United States to welcome customers, help them find products, and ensure a smooth shopping experience. You’ll assist with locating merchandise, processing orders, and may support multiple departments as needed.

The role emphasizes customer care, basic tech use, and physical ability to lift and stand for long periods, with opportunities for growth and bilingual support valued.