Customer Service Pro - Home Improvement, Mon-Fri, Bonuses

Handyman Connection of Grapevine, TX; Keller (TX); On-site; USD 28,080 - 34,320; Full time

Benefits offered by this job

Base salary starts at $31,200

Opportunity to earn monthly bonuses

Professional training and support

Branded apparel available

Job summary

Handyman Connection of Grapevine, TX is seeking a Customer Service Representative to join our team. This role involves engaging with customers and providing outstanding support while handling office administration tasks. You will enjoy typical business hours with no nights or weekends.

The ideal candidate has strong communication skills, experience in customer service or telemarketing, and proficiency in Microsoft Office software. Join us in delivering excellent customer service and be part of our dedicated team.

Qualifications

• Experience in customer service or telemarketing preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Strong telephone and written communication skills.
• Prescreening craftsman applications and onboarding paperwork.
• Scheduling, customer support, and job tracking.
• Handling customer payments and QuickBooks.

Skills

Communication skills

Customer service

Office tools proficiency

CRM software experience

Sales confidence

Tools

Microsoft Office

QuickBooks

Job description

Handyman Connection of Grapevine, TX is seeking a Customer Service Representative to join our team. This role involves engaging with customers and providing outstanding support while handling office administration tasks. You will enjoy typical business hours with no nights or weekends.

The ideal candidate has strong communication skills, experience in customer service or telemarketing, and proficiency in Microsoft Office software. Join us in delivering excellent customer service and be part of our dedicated team.