Part time Customer Service Representative

Handyman Connection; Oklahoma; On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Competitive pay

Flexible schedule

Excellent training and support

Professional office environment

Training and support

Branded apparel or attire

Job summary

A local home improvement company is seeking a Customer Service Representative to join their growing team. This part-time role offers competitive pay based on skills and experience, with no night or weekend shifts. Responsibilities include scheduling, customer support, job tracking, and managing communications. Ideal candidates should possess strong communication skills and a dedication to customer service. Join a well-established team that values your contributions and offers training and support.

Qualifications

• Strong communication skills both written and verbal.
• Commitment to providing excellent customer service.
• Ability to work independently while managing details.

Responsibilities

• Manage customer scheduling and job tracking.
• Handle billing and staff communications.
• Provide support to customers and manage phone calls.
• Assist customers with inquiries via phone and email.

Skills

Strong telephone and written communication skills

Dedication to excellent customer service

Outgoing personality

Able to manage small business details

Familiar with Microsoft Office products

Knowledge of home repair and light remodeling

Experience in Customer Service or Telemarketing

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

CRM Software

Microsoft PowerPoint

Job description

Customer Service Representative

Fast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well established Home Improvement Company serving (INSERT City/Metro Area/County/Local geographic reference) with excellent customer service and quality workmanship.

What You Will Receive

• Earn competitive pay depending on your skills, experience and availability
• Work part‑time 12:30 pm–4:30 pm Monday‑Friday – no nights or weekends!
• Part‑time with eventual full‑time opportunities available
• Professional office with a friendly touch!
• Excellent training and support
• Branded apparel available (or business casual attire)

Responsibilities

• Strong telephone and written communication skills
• Dedication to excellent customer service
• Outgoing personality; enjoys working with people
• Able to manage small business details while working independently
• Manage time and responsibilities – scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
• Confident with typical office equipment and computer skills – especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint
• Knowledge of home repair and light remodeling a plus
• Experience working in a Customer Service Role or Telemarketing Role preferred

Competitive wages with benefits and incentive plan available to qualified applicant. For immediate consideration, apply online via the application to the right. Check us out on the web at: www.handymanconnection.com

Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.

If you’re interested in:

• High earnings potential
• A flexible schedule that you control
• Using your skills to help improve other’s lives

Handyman Connection might be a great fit for you.

Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.

As a Handyman Connection Craftsman, you will:

Have great earnings potential

Set your own schedule

Be part of your local franchise team of go‑to craftsmen