Customer Service Pro - Home Improvement Help & Benefits

Lowe's Companies, Inc.; Staunton (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Associate discount 10%

Track to the Trades program

Job summary

Lowe's is hiring a part-time Customer Service Associate in Staunton, VA. You will greet customers, help them find products, and ensure a smooth checkout process while upholding Lowe's service standards. Daily tasks include stocking, answering questions, and assisting across departments as needed.

The role emphasizes friendly interactions, problem solving, and teamwork in a dynamic home improvement environment. Training is provided, with growth opportunities within Lowe's.

Qualifications

• 6 months experience using a computer.
• 6 months experience with common retail technology.
• Reading, writing, and basic arithmetic.
• Able to stand/sit for extended periods and lift up to 25 lbs.
• Bi-lingual skills are a plus.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Keep shelves stocked and organized as needed.
• Process orders and deliveries accurately.
• Cross-train in other store areas to support service.
• Assist in department setup based on customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

POS systems

Retail tech

Basic math

Tools

Smartphones

Tablets

Job description

Lowe's is hiring a part-time Customer Service Associate in Staunton, VA. You will greet customers, help them find products, and ensure a smooth checkout process while upholding Lowe's service standards. Daily tasks include stocking, answering questions, and assisting across departments as needed.

The role emphasizes friendly interactions, problem solving, and teamwork in a dynamic home improvement environment. Training is provided, with growth opportunities within Lowe's.