Customer Service Pro: Home Improvement Help & Benefits

Lowe's Companies, Inc.; Lafayette (LA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee stock purchase program

Associate discount

Track to the Trades

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate in Lafayette, LA. You will greet customers, help them locate products, and ensure a smooth, friendly shopping experience in a dynamic home improvement environment.

The role involves stocking, assisting at checkout, and cooperating with team members to meet customer needs. Prior retail exposure is valued; bilingual skills are a plus.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic.
• Able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for on-time fulfillment.
• Cross-train in other store areas to enhance customer service.
• Prepare department merchandise per customer needs (e.g., paint, pipe, wood, drywall).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Basic computer skills

Retail tech familiarity

Bilingual (Preferred)

Physical stamina

Tools

Smartphones/Tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate in Lafayette, LA. You will greet customers, help them locate products, and ensure a smooth, friendly shopping experience in a dynamic home improvement environment.

The role involves stocking, assisting at checkout, and cooperating with team members to meet customer needs. Prior retail exposure is valued; bilingual skills are a plus.