Customer Service Pro – Home Improvement Help

Lowe's Companies, Inc.

East Peoria (IL)

On-site

USD 21,000 - 23,000

Part time

45 hours ago
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Benefits offered by this job

Health insurance
Tuition assistance
401(k) with company match
10% Associate Discount
Track to the Trades

Job summary

Lowe's is seeking a Customer Service Associate to greet customers and assist with product selection for home improvement projects. You will engage with customers throughout the day, help locate items, answer questions, and process orders and deliveries accurately.

The role supports ongoing training in multiple departments to deliver top-notch service. Benefits include health insurance options, tuition assistance, a company 401(k) match, a 10% associate discount, and opportunities through the

Qualifications

  • 6 months experience using a computer or similar device.
  • 6 months experience using common retail technology (phones/tablets).
  • Reading, writing and basic arithmetic skills required.
  • Able to stand for long periods and lift up to 25 lbs.

Responsibilities

  • Welcome customers to Lowe's and provide friendly, professional service.
  • Help customers locate and handle merchandise.
  • Restock shelves and replenish supplies as needed.
  • Process orders and deliveries accurately and on time.
  • Cross-train in other store areas to improve service.

Skills

Customer service
Retail technology
Basic arithmetic
Communication

Job description

Lowe's is seeking a Customer Service Associate to greet customers and assist with product selection for home improvement projects. You will engage with customers throughout the day, help locate items, answer questions, and process orders and deliveries accurately.

The role supports ongoing training in multiple departments to deliver top-notch service. Benefits include health insurance options, tuition assistance, a company 401(k) match, a 10% associate discount, and opportunities through the

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