Customer Service Pro - Home Improvement Help & Discounts

Lowe's; Greeley (CO); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

tuition assistance program

401(k) matching and Employee Stock-PRO

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is looking for a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist with locating merchandise, answer questions, and maintain well-stocked aisles across various departments.

Responsibilities include processing orders, learning multiple store areas, and supporting customers through checkout and service interactions. The role emphasizes friendly service, reliability, and the ability to lift items as needed.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Computer skills

Job description

Lowe’s is looking for a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist with locating merchandise, answer questions, and maintain well-stocked aisles across various departments.

Responsibilities include processing orders, learning multiple store areas, and supporting customers through checkout and service interactions. The role emphasizes friendly service, reliability, and the ability to lift items as needed.