Customer Service Pro: Home Improvement & Growth

Lowe's; Columbus (OH); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to greet customers, help them find the right products, and provide friendly, professional service in a fast-paced home improvement environment.

You'll work in various departments based on hiring needs, with opportunities to learn across areas and support store operations. Part-time shifts and benefits are provided where eligible, with emphasis on customer care and teamwork.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology (smartphones, tablets).
• Reading, writing, and performing basic arithmetic.
• Able to stand for long periods, sit as needed, and perform duties.
• Minimally lift 25 lbs unassisted or with accommodation.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock merchandise by keeping shelves organized and stocked.
• Process orders and deliveries accurately to ensure on-time receipt of items.
• Cross-train in other store areas to assist in delivering the best service.
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail tech usage

Basic arithmetic

Prolonged standing

Lifting 25 lbs

Job description

Lowe's is seeking a Customer Service Associate to greet customers, help them find the right products, and provide friendly, professional service in a fast-paced home improvement environment.

You'll work in various departments based on hiring needs, with opportunities to learn across areas and support store operations. Part-time shifts and benefits are provided where eligible, with emphasis on customer care and teamwork.