Customer Service Pro – Home Improvement & Benefits

Lowe's Home Centers, LLC; Waldorf (MD); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Lowe's Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure needs are met in a fast-paced retail environment. Responsibilities include answering questions, stocking, processing orders, and supporting multiple departments as needed.

Roles may vary by department and include loading merchandise and assisting customers at checkout. This position offers part-time opportunities with growth potential and access to Lowe's benefits and discounts.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer literacy

Retail tech familiarity

Basic math

Tools

Smartphones

Tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure needs are met in a fast-paced retail environment. Responsibilities include answering questions, stocking, processing orders, and supporting multiple departments as needed.

Roles may vary by department and include loading merchandise and assisting customers at checkout. This position offers part-time opportunities with growth potential and access to Lowe's benefits and discounts.