Customer Service Pro for Home Improvement Growth

Lowe's; Greensburg (Westmoreland County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers and help them find products and services for home improvement. You will interact with customers throughout the day, assist with locating merchandise, and ensure customer needs are met in a fast-paced retail environment.

Responsibilities include helping customers, stocking, processing orders, and sometimes loading merchandise. Roles span multiple departments based on hiring needs and skillsets.

Qualifications

• Basic computer skills required.
• Experience with common retail technology (phones, tablets) desired.
• Ability to read, write, and perform basic arithmetic.
• Ability to stand for long periods and perform physical tasks.
• Able to lift 25 lbs unassisted (or with assistance in some cases).

Responsibilities

• Greet customers and deliver friendly, professional service.
• Assist customers in locating and selecting merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to ensure on-time arrival.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise per customer needs (e.g., tint/paint, cut materials).
• Assist customers through shopping or at checkout.
• Perform other duties as assigned.

Skills

Basic computer use

Retail technology

Reading and math

Physical stamina

Lifting up to 25 lbs

Job description

Lowe's is seeking a Customer Service Associate to welcome customers and help them find products and services for home improvement. You will interact with customers throughout the day, assist with locating merchandise, and ensure customer needs are met in a fast-paced retail environment.

Responsibilities include helping customers, stocking, processing orders, and sometimes loading merchandise. Roles span multiple departments based on hiring needs and skillsets.