Customer Service Pro — Home Improvement, Flexible Hours

Lowe's Companies, Inc.; Moline (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k) with match

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. is seeking a Customer Service Associate to warmly greet customers and help them find products for home improvement needs. You’ll interact with shoppers, assist in locating items, and ensure customer satisfaction throughout the visit.

The role supports flexible, part-time scheduling with access to health insurance options, tuition assistance, and a company-matching 401(k) plan, plus an associate discount and trade-skill programs.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology experience

Basic math

Physical endurance

Tools

Retail technology (smartphones, tablets)

Job description

Lowe’s Companies, Inc. is seeking a Customer Service Associate to warmly greet customers and help them find products for home improvement needs. You’ll interact with shoppers, assist in locating items, and ensure customer satisfaction throughout the visit.

The role supports flexible, part-time scheduling with access to health insurance options, tuition assistance, and a company-matching 401(k) plan, plus an associate discount and trade-skill programs.