Customer Service Pro: Home Improvement (Flexible Hours)

Lowe's Companies, Inc.; Fairbanks (AK); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) and ESPP

Associate discount

Track to the Trades

Job summary

Join Lowe's in Fairbanks as a Customer Service Associate, helping customers find the right products and solutions for their home improvement projects. You will greet customers, answer questions, locate merchandise, and process orders in a fast-paced retail environment.

We value friendly, dependable team players who can handle multiple tasks, learn store systems, and support fellow associates. Part-time schedules with competitive pay and opportunities to grow are available.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer usage

Retail tech usage

Basic math

Stamina & standing

Lifting 25 lbs

Job description

Join Lowe's in Fairbanks as a Customer Service Associate, helping customers find the right products and solutions for their home improvement projects. You will greet customers, answer questions, locate merchandise, and process orders in a fast-paced retail environment.

We value friendly, dependable team players who can handle multiple tasks, learn store systems, and support fellow associates. Part-time schedules with competitive pay and opportunities to grow are available.