Customer Service Pro Home Improvement, Flexible Schedules

Lowe's Companies, Inc.; Fultondale (AL); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee stock purchase program

Associate discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate in Alabama. You will welcome customers, help them find products, and ensure their needs are met while delivering friendly, professional service in a fast-paced retail environment.

This role may be part-time with varied shifts. You’ll interact with customers across departments, stock merchandise, assist with orders, and participate in ongoing training to grow your retail skills and knowledge of home improvement products.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer experience

Retail tech experience

Reading & arithmetic

Prolonged standing

Lifting 25 lbs

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate in Alabama. You will welcome customers, help them find products, and ensure their needs are met while delivering friendly, professional service in a fast-paced retail environment.

This role may be part-time with varied shifts. You’ll interact with customers across departments, stock merchandise, assist with orders, and participate in ongoing training to grow your retail skills and knowledge of home improvement products.