Customer Service & Home Improvement Pro (Part-Time)

Lowe's; Summerville (SC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) and Employee Stock Purchase

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate to welcome customers, help them find products, and address inquiries across departments such as Appliances, Kitchen, and Hardware. You’ll engage customers, load merchandise when needed, and ensure requests are met with accuracy and courtesy.

The role offers growth opportunities and a strong team environment. The position emphasizes flexible schedules, bilingual capabilities, and the chance to build skills in a dynamic retail setting while supporting

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail tech experience

Bi-lingual

Job description

Lowe’s is hiring a Customer Service Associate to welcome customers, help them find products, and address inquiries across departments such as Appliances, Kitchen, and Hardware. You’ll engage customers, load merchandise when needed, and ensure requests are met with accuracy and courtesy.

The role offers growth opportunities and a strong team environment. The position emphasizes flexible schedules, bilingual capabilities, and the chance to build skills in a dynamic retail setting while supporting