Home Improvement Customer Service Pro

Lowe's; Town of Riverhead (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You may work across departments including Appliances, Hardware, Plumbing, and Garden, with opportunities to learn new skills and advance within a large retail network.

The role emphasizes friendly service, task variety, and reliability in a busy store environment. Some lifting and standing are required, with benefits and flexible scheduling options available.

Qualifications

• Experience with basic computer tasks.
• Experience with common retail technology (smartphones/tablets).
• Ability to perform basic arithmetic (addition/subtraction).
• Able to stand or sit for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Replenish stock and organize shelves as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to support the team.
• Prepare merchandise in your department (e.g., paint, pipes, wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech

Basic math

Customer service

Tools

Retail devices (smartphones/tablets)

Job description

Lowe's is hiring a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You may work across departments including Appliances, Hardware, Plumbing, and Garden, with opportunities to learn new skills and advance within a large retail network.

The role emphasizes friendly service, task variety, and reliability in a busy store environment. Some lifting and standing are required, with benefits and flexible scheduling options available.