Customer Service Pro - Home Improvement

Lowe's; Wilmington (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company 401(k)

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in Ohio. This role focuses on welcoming customers, helping them find the right products, and delivering friendly, efficient service throughout the store.

You will work across departments, assist with locating items, handling merchandise, and processing orders or deliveries as needed. Ideal candidates have basic computer and retail tech experience, can stand for long periods, and can lift at least 25 pounds.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Bilingual (preferred)

Basic math

Attention to detail

Tools

Smartphones

Tablets

Job description

Lowe's is hiring a Customer Service Associate in Ohio. This role focuses on welcoming customers, helping them find the right products, and delivering friendly, efficient service throughout the store.

You will work across departments, assist with locating items, handling merchandise, and processing orders or deliveries as needed. Ideal candidates have basic computer and retail tech experience, can stand for long periods, and can lift at least 25 pounds.