Customer Service Pro for Home Improvement Growth

Lowe's Home Centers, LLC; Stow (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades

Job summary

Lowe's in Stow, OH is seeking a Customer Service Associate to welcome shoppers and help them find products with friendly, informed service. You’ll engage with customers daily, assist with locating merchandise, and ensure needs are met across departments.

Responsibilities include answering questions, stocking, processing orders, and supporting other areas as needed. The role offers growth opportunities and access to Lowe's benefit programs.

Qualifications

• 6 months experience using a computer to input, access, modify, or output information
• 6 months experience using common retail technology (smartphones and tablets)
• Reading, writing, and performing basic arithmetic
• Able to stand for long periods and perform job duties
• Minimally lift 25lbs unassisted or with assistance over 25lbs

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Down stock merchandise by replenishing shelves and organizing displays
• Process orders and deliveries accurately so customers receive merchandise on time
• Cross-train in other areas of the store to support excellent customer service
• Prepare department merchandise based on customer needs (e.g., tint/mix paint, cut/thread pipe, cut/build)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer use

Retail technology

Reading and arithmetic

Standing ability

Lifting 25 lbs

Job description

Lowe's in Stow, OH is seeking a Customer Service Associate to welcome shoppers and help them find products with friendly, informed service. You’ll engage with customers daily, assist with locating merchandise, and ensure needs are met across departments.

Responsibilities include answering questions, stocking, processing orders, and supporting other areas as needed. The role offers growth opportunities and access to Lowe's benefit programs.