Customer Service Pro – Home Improvement

Lowe's; Milan (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to warmly welcome shoppers and help them find the right products for their home improvement needs. You will engage with customers throughout the day, assist with merchandise across departments, and ensure a smooth checkout experience.

Ideal candidates bring basic computer and retail tech skills, a can-do attitude, and the ability to stand for long periods and lift up to 25 lbs.

Qualifications

• Experience using a computer to input and retrieve information.
• Experience with common retail technology (smartphones/tablets).
• Proficient reading, writing and basic arithmetic.
• Ability to stand for long periods and lift up to 25 lbs.
• Preferred: bilingual skills and retail/customer service experience.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe's is seeking a Customer Service Associate to warmly welcome shoppers and help them find the right products for their home improvement needs. You will engage with customers throughout the day, assist with merchandise across departments, and ensure a smooth checkout experience.

Ideal candidates bring basic computer and retail tech skills, a can-do attitude, and the ability to stand for long periods and lift up to 25 lbs.