Customer Service Associate — Home Improvement Specialist

Lowe's; Sandusky (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee/共

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate in Ohio to welcome customers, help them find products, and deliver friendly service. This role supports multiple departments and emphasizes solving home improvement questions.

You’ll gain access to health insurance options, tuition assistance, a company-matching 401(k) and Employee Stock Purchase Program, plus a 10% associate discount and Track to the Trades program. Lifting up to 75 pounds may be required.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology such as smartphones and tablets
• Reading, writing, and performing basic arithmetic

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Bi-lingual skills

Basic computer skills

Job description

Lowe’s is seeking a Customer Service Associate in Ohio to welcome customers, help them find products, and deliver friendly service. This role supports multiple departments and emphasizes solving home improvement questions.

You’ll gain access to health insurance options, tuition assistance, a company-matching 401(k) and Employee Stock Purchase Program, plus a 10% associate discount and Track to the Trades program. Lifting up to 75 pounds may be required.