Customer Service Pro — Home Improvement Sales

Lowe's Home Centers, LLC; Trotwood (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades

Job summary

Lowe's is seeking a Customer Service Associate in Ohio to greet customers, help them locate products, and deliver friendly service in-store. The role supports multiple departments as needed, with an emphasis on solving home improvement questions and ensuring a smooth shopping experience.

This part-time position offers benefits like health options, tuition assistance, a company-match 401(k), stock purchase plan, and a 10% associate discount, plus Track to the Trades training opportunities.

Qualifications

• 6 months computer experience.
• 6 months experience with common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic.
• Able to stand or sit for extended periods.
• Minimally lift 25 lbs unassisted or over 25 lbs with accommodation.
• 6 months of Retail and/or customer service experience (preferred).
• Bi-lingual skills (preferred).
• Certification in a trade related to department (preferred).

Responsibilities

• Welcome customers to Lowe's and provide friendly, professional service.
• Help customers locate and handle merchandise.
• Down stock merchandise by stocking shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to improve customer service.
• Prepare department merchandise (e.g., paint tinting, pipe cutting, wood cutting).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail experience

Bi-lingual

Communication

Multitasking

Tools

Retail tech

Smartphones

Tablets

Job description

Lowe's is seeking a Customer Service Associate in Ohio to greet customers, help them locate products, and deliver friendly service in-store. The role supports multiple departments as needed, with an emphasis on solving home improvement questions and ensuring a smooth shopping experience.

This part-time position offers benefits like health options, tuition assistance, a company-match 401(k), stock purchase plan, and a 10% associate discount, plus Track to the Trades training opportunities.