Customer Service Associate — Home Improvement Benefits

Lowe's Home Centers, LLC; Ohio; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Ohio is seeking a Customer Service Associate to greet customers, help them find products, and answer questions to ensure a positive shopping experience. This part-time role supports various departments and emphasizes friendly, efficient service.

You will work with customers across store areas, assist with locating items, and help maintain orderly shelves while delivering reliable service throughout the day.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying or outputting information
• 6 months experience using common retail technology, such as smartphones and tablets
• Reading, writing and performing basic arithmetic (addition and subtraction)
• Able to stand/sit for long periods and perform job duties
• Minimally lift 25 lbs unassisted or over 25 lbs with accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bilingual

Retail experience

Communication skills

Job description

Lowe's Home Centers, LLC in Ohio is seeking a Customer Service Associate to greet customers, help them find products, and answer questions to ensure a positive shopping experience. This part-time role supports various departments and emphasizes friendly, efficient service.

You will work with customers across store areas, assist with locating items, and help maintain orderly shelves while delivering reliable service throughout the day.