Customer Service Pro — Home Improvement

Lowe's Companies, Inc.; Cleveland (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) match

Employee Stock Purchase Program

10% associate discount

Track to the Trades training

Job summary

Lowe's in Cleveland, TN is seeking a Customer Service Associate to welcome shoppers and help them find the right home improvement products. You will answer questions, assist with locating merchandise, stock shelves, and process orders, delivering friendly service throughout the day.

This role offers cross‑training in different departments and opportunities to grow. Lowe's provides benefits including health insurance options, tuition assistance, a company 401(k) match, Employee Stock Purchase

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail tech

Basic math

Physical stamina

Lifting ability

Tools

Smartphones

Tablets

Job description

Lowe's in Cleveland, TN is seeking a Customer Service Associate to welcome shoppers and help them find the right home improvement products. You will answer questions, assist with locating merchandise, stock shelves, and process orders, delivering friendly service throughout the day.

This role offers cross‑training in different departments and opportunities to grow. Lowe's provides benefits including health insurance options, tuition assistance, a company 401(k) match, Employee Stock Purchase