Customer Service Pro - Home Improvement

Lowe's Companies, Inc.; Charlotte (NC); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's Customer Service Associate role located in Charlotte, NC, offers part-time flexibility and opportunities for growth. You will welcome customers, help them find products, and support store operations while delivering excellent service.

Lowe's supports growth with benefits including health insurance, tuition assistance, and a 401(k) match. The role emphasizes helping customers with home improvement challenges, across departments, with daily duties adapting to store needs.

Qualifications

• Fewer than 1 year experience in customer service or retail is acceptable.
• Experience using a computer and basic arithmetic.
• Ability to stand for long periods and lift up to 25 lbs.
• Bi-lingual abilities are a plus.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Help customers locate and select merchandise.
• Replenish shelves and ensure stock availability.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to enhance service.
• Assist with department setup and customer checkout.

Skills

Customer service

Retail experience

Bi-lingual

Communication

Tools

Retail technology (smartphones/tablets)

Job description

Lowe's Customer Service Associate role located in Charlotte, NC, offers part-time flexibility and opportunities for growth. You will welcome customers, help them find products, and support store operations while delivering excellent service.

Lowe's supports growth with benefits including health insurance, tuition assistance, and a 401(k) match. The role emphasizes helping customers with home improvement challenges, across departments, with daily duties adapting to store needs.