Customer Service Pro — Growth, Training & Team Support

One Clear Choice; Denver (CO); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

PTO + Paid Holidays

401(k) with Company Match

Hands-on training and ongoing dev.

Opportunities for advancement

Job summary

One Clear Choice Garage Doors is seeking a friendly Customer Service Representative to join a fast-growing, high-energy team in Colorado. You’ll be the first voice customers hear, guiding scheduling, answering questions, and delivering the exceptional service we’re known for.

The role emphasizes empathy, strong communication, and organized problem-solving in a busy environment. If you have at least 1 year in customer service and are comfortable with CRM tools like ServiceTitan, apply to become

Qualifications

• 1+ year of customer service experience (home services experience = bonus!)
• Strong communication and active listening skills
• Friendly, patient, and positive—especially under pressure
• Excellent multitasking and time-management abilities
• Comfort with technology and CRM tools (ServiceTitan experience = plus!)
• Team-oriented attitude with a desire to learn and grow
• High school diploma or equivalent

Responsibilities

• Deliver empathetic, professional support across phone, email, and chat
• Handle a high volume of inbound calls while staying upbeat and organized
• Accurately schedule appointments and coordinate with our field technicians
• Research solutions and provide clear, friendly answers to customer questions
• Maintain detailed and accurate notes in our systems
• Spot opportunities to recommend additional services that add value to the customer
• Work closely with the team to keep jobs moving smoothly
• Learn our products and services so well that you become a trusted expert

Skills

Customer service

Communication

Organizational skills

CRM tools

Education

High school diploma or equivalent

Tools

ServiceTitan

Job description

One Clear Choice Garage Doors is seeking a friendly Customer Service Representative to join a fast-growing, high-energy team in Colorado. You’ll be the first voice customers hear, guiding scheduling, answering questions, and delivering the exceptional service we’re known for.

The role emphasizes empathy, strong communication, and organized problem-solving in a busy environment. If you have at least 1 year in customer service and are comfortable with CRM tools like ServiceTitan, apply to become