Customer Service Pro — Growth & Training Path

Ccffamilyofbrands; Columbia (MS); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training

Key Holder Program

Performance-based advancement

Educational Reimbursement

Medical insurance options with telemed

401(k) retirement plan with company

Life and AD&D insurance

Flexible benefits (dental, vision, etc

Employee assistance program

Job summary

Check Into Cash in Columbia, MS is seeking a Customer Service Representative to help customers access short-term financial solutions and provide a positive in-store experience. You’ll process transactions, maintain accurate customer records in our POS system, and support a dynamic team in a fast-paced environment.

This entry-level role includes hands-on training, career development, and opportunities across our eleven-brand network.

Qualifications

• A high school diploma or equivalent.
• Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments and managing customer appointments.
• Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.

Skills

Customer service

Communication

Data entry

Cash handling

POS system

Education

High school diploma

Tools

POS system

Microsoft Office

Job description

Check Into Cash in Columbia, MS is seeking a Customer Service Representative to help customers access short-term financial solutions and provide a positive in-store experience. You’ll process transactions, maintain accurate customer records in our POS system, and support a dynamic team in a fast-paced environment.

This entry-level role includes hands-on training, career development, and opportunities across our eleven-brand network.