Customer Service Pro: Growth, Training & Impact

Community Choice Financial Family of Brands; Decatur (GA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training

Educational Reimbursement Program

401(k) and Roth 401(k) with company 匹

Life and AD&D Insurance

Discount Marketplace

Paid time off 12 days first year

Job summary

Community Choice Financial Family of Brands seeks a Customer Service Representative in Dekalb, GA. You will help customers access financial solutions, process transactions like check cashing and money transfers, and provide in-store service with a focus on accuracy and compliance.

The role offers in-store training, advancement potential, and a stable platform within a high-performance team focused on community impact.

Qualifications

• High school diploma or equivalent is required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and accurate data entry.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in a POS system with precision.
• Maintain store appearance and meet cleanliness standards to enhance customer experience.
• Uphold compliance with company policies and applicable laws.

Skills

Customer service

Cash handling

Verbal & written communication

POS system

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Community Choice Financial Family of Brands seeks a Customer Service Representative in Dekalb, GA. You will help customers access financial solutions, process transactions like check cashing and money transfers, and provide in-store service with a focus on accuracy and compliance.

The role offers in-store training, advancement potential, and a stable platform within a high-performance team focused on community impact.