Customer Care Specialist - Full-Time Growth

Ccffamilyofbrands; Pooler (GA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Learning modules

Cross-brand training

Education reimbursement

401(k) plan

Life and AD&D insurance

Discount marketplace

Job summary

Community Choice Financial Family of Brands in Pooler, GA is seeking a Customer Service Representative to assist customers with transactions, payments, and inquiries. You will deliver friendly service, handle check cashing and money transfers, and contribute to daily store operations.

The role includes hands-on training, development opportunities across eleven brands, and a path to leadership through a Key Holder program. Expect a full-time schedule, including weekends.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills with customers and colleagues.
• Meticulous data entry and attention to detail.
• Proficiency with phones, POS system, and Microsoft Office.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in a POS system with precision.
• Assist in on-site tasks including community events and store upkeep.

Skills

Customer service

Communication skills

Data entry

POS system

Microsoft Office

Education

High school diploma

Tools

POS terminal

Microsoft Office

Job description

Community Choice Financial Family of Brands in Pooler, GA is seeking a Customer Service Representative to assist customers with transactions, payments, and inquiries. You will deliver friendly service, handle check cashing and money transfers, and contribute to daily store operations.

The role includes hands-on training, development opportunities across eleven brands, and a path to leadership through a Key Holder program. Expect a full-time schedule, including weekends.