Customer Service Pro - Growth, Training & Benefits

SRS Distribution Inc.; Reno (NV); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Disability & 

Wellness Benefits

401(k) Retirement Plan

Employee Stock Purchase Program

Paid Holidays & Vacation Days

Professional Growth Opportunities

Development & Training Programs

Job summary

SRS Distribution Inc. is seeking a Customer Service Representative to provide top-notch service to customers and staff.

The role entails handling phone, in-person, and written communications, with training on drywall building materials provided to ensure product knowledge and excellent customer interactions. The ideal candidate will be organized, capable of multitasking, and comfortable working in a busy showroom environment, with opportunities for growth within a national distributor of

Qualifications

• High school diploma or GED required.
• Ability to self-manage and interact comfortably with the public.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide professional phone, face-to-face, and written customer communications.
• Greet customers and determine problems, orders, or reasons for calling.
• Identify when to route questions to sales staff.
• Take orders at the sales counter and over the phone.
• Use company computer systems for order entry.
• Complete sales orders and tender cash sales.
• Develop product knowledge to assist customers.
• Maintain a clean and properly stocked showroom.

Skills

Communication skills

Self-management

Customer interaction

Bilingual preferred

Computer skills

Professional communication

Education

High school diploma or GED

Tools

Office software

Job description

SRS Distribution Inc. is seeking a Customer Service Representative to provide top-notch service to customers and staff.

The role entails handling phone, in-person, and written communications, with training on drywall building materials provided to ensure product knowledge and excellent customer interactions. The ideal candidate will be organized, capable of multitasking, and comfortable working in a busy showroom environment, with opportunities for growth within a national distributor of