Customer Service Pro - Building Materials & Growth

SRS Distribution Inc.; Perris (CA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability & Life Insurance

Wellness Benefits

401(k) Retirement Plan

Employee Stock Purchase Program

Paid Holidays & Vacation Days

Professional Growth Opportunities

Development & Training Programs

Job summary

SRS Distribution Inc. seeks a Customer Service Representative in Perris, CA to deliver exceptional customer service in a fast-paced showroom environment. Training on building materials for drywall will be provided, with an emphasis on accurate order entry and clerical tasks.

The role involves greeting customers, handling inquiries, routing questions to sales, and maintaining a tidy showroom while processing orders and cash transactions as needed.

Qualifications

• High school diploma or GED required.
• Ability to self-manage and interact with the public.
• Strong organizational skills and attention to detail.
• Bilingual preferred.
• Strong computer skills; able to communicate professionally in writing and verbally.

Responsibilities

• Provide professional phone, face-to-face, and written customer communications.
• Greet customers and determine problems, orders, or reasons for calling.
• Route questions to sales staff when needed.
• Take orders at the sales counter and over the phone.
• Use company computer systems for order entry and processing.

Skills

Communication skills

Computer skills

Public interaction

Teamwork

Customer service

Education

High school diploma or GED

Tools

Order entry systems

Job description

SRS Distribution Inc. seeks a Customer Service Representative in Perris, CA to deliver exceptional customer service in a fast-paced showroom environment. Training on building materials for drywall will be provided, with an emphasis on accurate order entry and clerical tasks.

The role involves greeting customers, handling inquiries, routing questions to sales, and maintaining a tidy showroom while processing orders and cash transactions as needed.