Customer Service Pro - Growth, Training & Benefits

Sila; Falls Creek (PA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Paid training

Career growth opportunities

Job summary

Gary & Sons in Falls Creek, PA, seeks a Customer Service Representative to provide exceptional phone support and ensure customer satisfaction. If you thrive in a fast-paced atmosphere and enjoy helping people, we want to meet you.

This role requires multitasking, problem-solving, and a positive attitude. Join our team committed to quality service and long-term relationships, with benefits including insurance, retirement plans, and opportunities for advancement.

Qualifications

• 1+ years of customer service, call center, or home services experience preferred.
• Excellent phone presence and communication skills.
• Strong organization and attention to detail.
• Ability to multitask and prioritize in a busy environment.

Responsibilities

• Answer incoming calls and provide a professional, friendly customer experience.
• Schedule service appointments and gather accurate customer information.
• Listen to customer concerns and ask the right questions to understand their needs.
• Follow up with customers as needed.

Skills

Customer service experience

Communication skills

Organizational skills

Multitasking

Problem-solving

Computer proficiency

Team-oriented

HVAC experience

Job description

Gary & Sons in Falls Creek, PA, seeks a Customer Service Representative to provide exceptional phone support and ensure customer satisfaction. If you thrive in a fast-paced atmosphere and enjoy helping people, we want to meet you.

This role requires multitasking, problem-solving, and a positive attitude. Join our team committed to quality service and long-term relationships, with benefits including insurance, retirement plans, and opportunities for advancement.