Customer Service Pro - Flexible Schedule & Paid Training

Workstream; Concord Township (PA); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Flexible work schedule

Comprehensive health insurance

401(k) retirement plan

Paid training

Employee discounts

Mileage reimbursement and tips

Job summary

Workstream is urgently hiring a Customer Service Representative in Concord Township, Pennsylvania, offering up to $25 per hour. This role involves providing exceptional service and product information, resolving customer issues, and maintaining accurate records.

The ideal candidate will possess strong multitasking abilities, excellent communication skills, and a detail-oriented mindset. Benefits include flexible scheduling, health insurance, a 401(k) plan, paid training, employee discounts, and mileage reimbursement.

Qualifications

• Excellent multitasking and problem-solving abilities.
• Strong communication and listening skills.
• Ability to analyze information effectively.

Responsibilities

• Provide service and product information to customers.
• Resolve service and product issues promptly.
• Maintain accurate customer records and update accounts.
• Recommend additional services based on customer needs.
• Address customer complaints with effective solutions.
• Manage catering pick-up and delivery orders.
• Market the business within the community.
• Plan and execute in-store and community events.
• Build team culture within the organization.

Skills

Multitasking

Problem-solving

Communication

Listening

Information analysis

Detail-oriented

Job description

Workstream is urgently hiring a Customer Service Representative in Concord Township, Pennsylvania, offering up to $25 per hour. This role involves providing exceptional service and product information, resolving customer issues, and maintaining accurate records.

The ideal candidate will possess strong multitasking abilities, excellent communication skills, and a detail-oriented mindset. Benefits include flexible scheduling, health insurance, a 401(k) plan, paid training, employee discounts, and mileage reimbursement.