Customer Service Pro — Growth, Perks & Flexible Hours

National Fitness Partners; Folsom (PA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners is seeking a Customer Service Representative to support Planet Fitness members and guests in our club locations. The role focuses on delivering a superior, Judgement Free member experience while working on a part-time schedule from 6am to 2pm.

Starting at $11 per hour with scheduled hourly increases at 180 days, 1 year, and every 6 months thereafter, this position offers growth opportunities within our expanding network of clubs.

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Job description

National Fitness Partners is seeking a Customer Service Representative to support Planet Fitness members and guests in our club locations. The role focuses on delivering a superior, Judgement Free member experience while working on a part-time schedule from 6am to 2pm.

Starting at $11 per hour with scheduled hourly increases at 180 days, 1 year, and every 6 months thereafter, this position offers growth opportunities within our expanding network of clubs.