Customer Service Pro | Growth Path & Benefits

Paycom; Ridley Township (PA); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

401K employer match

Health Insurance Options

Paid time off (PTO)

Life Insurance

Employee Assistance Program

Free Black Card membership

Job summary

National Fitness Partners is seeking a Customer Service Representative at our Woodlyn club in Pennsylvania. The role involves answering phones, greeting and signing up members, handling questions, processing purchases at the POS, and promoting fitness classes. A clean, safe environment and a positive attitude are essential.

We offer entry-level opportunity with schedule-based raises and benefits; candidates must be 18+, have basic computer skills, and a high school diploma or GED preferred.

Qualifications

• Customer service experience is required or preferred.
• High school diploma or GED is preferred.
• Must be 18 years of age or older.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness classes to active and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Basic computer proficiency

Age 18+

Education

High school diploma/GED

Job description

National Fitness Partners is seeking a Customer Service Representative at our Woodlyn club in Pennsylvania. The role involves answering phones, greeting and signing up members, handling questions, processing purchases at the POS, and promoting fitness classes. A clean, safe environment and a positive attitude are essential.

We offer entry-level opportunity with schedule-based raises and benefits; candidates must be 18+, have basic computer skills, and a high school diploma or GED preferred.