Customer Service Pro — Insurance with Growth Path

Talentify; Oceanside (CA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm Agent John Cho is seeking a Customer Service Representative to deliver exceptional service, answer policy questions, and support community members. The role emphasizes accuracy, empathy, and proactive engagement to help customers navigate their insurance needs.

We look for a customer-focused team member with strong communication and multitasking abilities, offering opportunities for internal growth and development within the agency.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Attention to detail

Customer service

Job description

State Farm Agent John Cho is seeking a Customer Service Representative to deliver exceptional service, answer policy questions, and support community members. The role emphasizes accuracy, empathy, and proactive engagement to help customers navigate their insurance needs.

We look for a customer-focused team member with strong communication and multitasking abilities, offering opportunities for internal growth and development within the agency.