Insurance Customer Service Pro - Growth & Claims

Mark Doyle - State Farm Agent; Ames (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Profit sharing

Job summary

A leading insurance agency is seeking a Customer Service Representative - State Farm Agent Team Member to create exceptional customer experiences. This role involves addressing customer inquiries, assisting with policy changes, and collaborating with a team to support the community's needs. Ideal candidates should possess strong communication skills and a passion for customer service, with growth opportunities available for driven individuals.

Qualifications

• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Job description

A leading insurance agency is seeking a Customer Service Representative - State Farm Agent Team Member to create exceptional customer experiences. This role involves addressing customer inquiries, assisting with policy changes, and collaborating with a team to support the community's needs. Ideal candidates should possess strong communication skills and a passion for customer service, with growth opportunities available for driven individuals.