Customer Service Representative - State Farm Agent Team Member

Chase Lagarde - State Farm Agent; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Chase Lagarde - State Farm Agent in Houston, Texas, is looking for a Customer Service Representative who will provide exceptional experiences for our customers. You will manage inquiries, assist with policy changes, and process insurance claims while maintaining accurate records.

If you have strong communication skills, attention to detail, and previous customer service experience, we would love to connect with you. Join us for potential internal growth opportunities!

Qualifications

• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and pay attention to details.
• Prior experience in customer service is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Multitasking

Job description

ROLE DESCRIPTION:

As a Customer Service Representative with our agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.