Customer Service Pro - Growth, 401k Match, Perks

Planet Fitness - National Fitness Partners; Jamison (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Growth opportunities

401K with employer match

Health insurance options

PTO

Short-term disability

Employee Assistance Program

Free Planet Fitness Black Card

Job summary

Planet Fitness in Jamison, PA seeks a Customer Service Representative to deliver an exceptional member experience. You will greet members, sign up new members, answer questions, process purchases at the POS, and promote our fitness instruction classes to members and guests.

Must be 18+ with a high school diploma preferred. The role offers growth opportunities, shift-differential pay, PTO, a 401K with employer match up to 4%, and comprehensive health benefits.

Qualifications

• High school diploma or GED preferred.
• Excellent communication and friendly demeanor for customer interactions.
• Ability to work in a fast-paced retail/fitness club environment.
• Availability to work flexible shifts.

Responsibilities

• Provide superior customer service to members and guests.
• Answer phones using the information script and greet members.
• Sign up new members, tour facilities, and log amenities.
• Process purchases at the POS and promote classes.
• Maintain a clean, safe club environment.

Skills

Customer service

Phone support

POS transactions

Basic computer skills

Teamwork

Education

High school diploma or GED

Job description

Planet Fitness in Jamison, PA seeks a Customer Service Representative to deliver an exceptional member experience. You will greet members, sign up new members, answer questions, process purchases at the POS, and promote our fitness instruction classes to members and guests.

Must be 18+ with a high school diploma preferred. The role offers growth opportunities, shift-differential pay, PTO, a 401K with employer match up to 4%, and comprehensive health benefits.