Part-Time Member Services Pro with Growth & Perks

Planet Fitness; Berwyn (PA); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

Paid time off

Employee assistance program

Free Black Card membership

Job summary

Planet Fitness in Berwyn, PA is seeking a part-time Customer Service Representative to deliver a superior, judgment-free member experience. You will greet guests, sign up new members, answer calls, and help with club amenities in a fast-paced environment.

The role offers growth opportunities, PTO, and employee benefits. You must be 18+ and have basic computer skills; light physical duties include lifting up to 75 lbs, and shifts may include weekend hours.

Qualifications

• Customer service experience preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members, guests, and prospective members.
• Answer phones politely and greet sign-up traffic.
• Assist with tours for new members and log amenities.
• Process beverage or merchandise purchases at the POS.
• Promote fitness instruction classes to members and new sign-ups.
• Maintain a clean, sanitized club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED

Job description

Planet Fitness in Berwyn, PA is seeking a part-time Customer Service Representative to deliver a superior, judgment-free member experience. You will greet guests, sign up new members, answer calls, and help with club amenities in a fast-paced environment.

The role offers growth opportunities, PTO, and employee benefits. You must be 18+ and have basic computer skills; light physical duties include lifting up to 75 lbs, and shifts may include weekend hours.