Customer Service Pro — Growth & Perks in Fitness

Planet Fitness - National Fitness Partners; Kutztown (Berks County); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

401K employer match

Health Insurance options

PTO

Job summary

Planet Fitness is looking for a Customer Service Representative at our Kutztown, PA club. This full-time position requires open availability until 11pm on weekdays and one weekend day. You will greet members, sign up new members, log amenities, answer calls, and process purchases at the POS.

Training and growth opportunities are available through our franchise network. Benefits include 401K with employer match, health insurance options, PTO, and company-paid life and disability insurance.

Qualifications

• Customer service experience required or preferred.
• Basic computer skills and comfortable using a POS system.
• Must be 18 years or older and have legal right to work.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Greet members, sign up new members, and log amenities.
• Answer phone calls in a friendly, professional manner.
• Process beverage or merchandise purchases via the POS system.
• Promote fitness instruction classes to members and guests.
• Maintain a clean, sanitized club environment.

Skills

Customer service experience

Basic computer proficiency

Cash handling / POS operations

Education

High school diploma or GED

Tools

POS system

Job description

Planet Fitness is looking for a Customer Service Representative at our Kutztown, PA club. This full-time position requires open availability until 11pm on weekdays and one weekend day. You will greet members, sign up new members, log amenities, answer calls, and process purchases at the POS.

Training and growth opportunities are available through our franchise network. Benefits include 401K with employer match, health insurance options, PTO, and company-paid life and disability insurance.