Part-Time Customer Service Rep — Growth, PTO & Perks

National Fitness Partners; State College (Centre County); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners seeks a part-time Customer Service Representative to join our team in State College, PA. You will provide a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring a positive Judgement Free member experience.

You will answer phones, greet and sign up new members, log amenities, handle questions professionally and process sales at the POS. A HS diploma, basic computer skills, and being 18+ are required.

Qualifications

• Customer service experience
• High school diploma/GED equivalent preferred
• Must be 18 years of age or older
• Basic computer proficiency

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Basic computer skills

Education

High school diploma/GED

Job description

National Fitness Partners seeks a part-time Customer Service Representative to join our team in State College, PA. You will provide a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring a positive Judgement Free member experience.

You will answer phones, greet and sign up new members, log amenities, handle questions professionally and process sales at the POS. A HS diploma, basic computer skills, and being 18+ are required.