Customer Service Pro — Flexible Shifts & Tips

Laundromax; Maryland; Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Tips

Sales-based bonus opportunities

Flexible scheduling

Employee discount

Commuter benefits

Career growth

Job summary

Laundromax is hiring a Customer Service Associate in Maryland to help customers with laundry card use, machine selection, and sales at a busy store. You will operate the cash register and assist with questions, while maintaining a clean, safe environment and friendly service.

Join a team that values customer experience, offers tips and potential bonuses, and supports growth with flexible shifts. Report to the General Manager and contribute to a high-quality laundromat experience.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to resolve customer issues in a timely manner.
• Professional communication with customers and colleagues.

Responsibilities

• Assist customers with laundry cards, machine selection and operation.
• Handle cash register / POS transactions accurately.
• Promote products and upsell related items to customers.
• Maintain neat, stocked merchandise and clean store area.
• Record maintenance issues in log books and report unsafe conditions.

Skills

Customer service

Cash handling

Retail sales

Teamwork

Tools

POS systems

Job description

Laundromax is hiring a Customer Service Associate in Maryland to help customers with laundry card use, machine selection, and sales at a busy store. You will operate the cash register and assist with questions, while maintaining a clean, safe environment and friendly service.

Join a team that values customer experience, offers tips and potential bonuses, and supports growth with flexible shifts. Report to the General Manager and contribute to a high-quality laundromat experience.