Part-Time Laundromat Customer Care Associate

Laundromax; Baltimore (MD); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Bonus Program

Uniforms Provided

Flexible schedules

Holiday Pay

Promotions

Referral Program

Employee Discount

Job summary

Laundromax in Baltimore, MD is seeking a part-time Customer Service Associate to provide friendly, efficient service at the store. You will assist customers with laundry card use, machine selection, and retail purchases while maintaining a clean, safe environment and accurate POS transactions.

The role emphasizes customer-focused service, teamwork, and adherence to store policies, with opportunities to grow into leadership positions as the business expands.

Qualifications

• Must be able to stand for up to 8+ hours per shift.
• Prior customer service or retail experience preferred.
• Ability to work a flexible schedule, including overnight hours.
• Excellent communication and professionalism.

Responsibilities

• Assist customers with laundry card use, machine selection and operation.
• Operate the register or point-of-sale system accurately.
• Maintain stock and clean, organized store environment.
• Report maintenance issues and safety concerns to management.
• Follow company policies and handle customer inquiries professionally.

Skills

Customer service

Retail experience

Cash handling

POS operation

Tools

POS system

Job description

Laundromax in Baltimore, MD is seeking a part-time Customer Service Associate to provide friendly, efficient service at the store. You will assist customers with laundry card use, machine selection, and retail purchases while maintaining a clean, safe environment and accurate POS transactions.

The role emphasizes customer-focused service, teamwork, and adherence to store policies, with opportunities to grow into leadership positions as the business expands.