Customer Service Pro — Flexible Schedule & Growth Path

AlphaGraphics - US480; Loveland (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Competitive Compensation

Flexible Scheduling

Hard work

Collaboration

Fun atmosphere

Career path development

Job summary

AlphaGraphics Loveland is seeking a dedicated Customer Service Representative (CSR) to join our small, fast-paced team in Loveland, Colorado. You will be the friendly face and main contact for customers, answering inquiries, guiding product choices, and ensuring orders are fulfilled accurately.

This full-time role emphasizes collaboration, problem-solving, and clear communication, with opportunities for advancement in a locally owned business that values teamwork and helping customers with a

Qualifications

• Experience conducting customer needs assessments and evaluating customer satisfaction.
• Ability to effectively build relationships with customers and teammates.
• Strong written and verbal communication skills.
• Desire to continuously look for ways to help people.

Responsibilities

• Serve as the primary internal representative of the organization.
• Answer inbound calls, assist walk-in clients, and respond to emails.
• Convey our expertise in products, services, and capabilities to clients.
• Communicate client requirements to the support team.
• Convey to clients by telephone, in-person, or through email, information about products or services; take or enter orders; and maintain communication regarding the status of their products.
• Complete estimates for requested services, collect deposits or payments, or arrange billing.
• Attract potential customers by answering product and service questions and suggesting information about other products and services.

Skills

Customer needs assessment

Relationship building

Written and verbal communication

Problem solving

Team collaboration

Job description

AlphaGraphics Loveland is seeking a dedicated Customer Service Representative (CSR) to join our small, fast-paced team in Loveland, Colorado. You will be the friendly face and main contact for customers, answering inquiries, guiding product choices, and ensuring orders are fulfilled accurately.

This full-time role emphasizes collaboration, problem-solving, and clear communication, with opportunities for advancement in a locally owned business that values teamwork and helping customers with a