Customer Service Pro — Growth, Benefits & Flexible Schedule

Tom Donovan - State Farm Insurance Agent; Lambertville (MI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Hourly pay plus commission/bonus

Competitive salary

Flexible schedule

Training & development

Job summary

A leading insurance agency in Lambertville, MI is seeking a Customer Service Representative. You will deliver exceptional customer experiences while resolving inquiries and supporting the agency team. Ideal candidates are detail-oriented with strong communication skills and a customer service background. The role offers competitive compensation ranging from $35,000 to $55,000 annually, along with flexible schedules and various benefits.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

A leading insurance agency in Lambertville, MI is seeking a Customer Service Representative. You will deliver exceptional customer experiences while resolving inquiries and supporting the agency team. Ideal candidates are detail-oriented with strong communication skills and a customer service background. The role offers competitive compensation ranging from $35,000 to $55,000 annually, along with flexible schedules and various benefits.