Customer Experience Pro — Growth & Bonus Opportunities

Wayne State University; Duluth (GA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Performance bonuses

Tuition reimbursement

Health and wellness incentives

Paid time off (PTO)

Job summary

Wayne State University is seeking a Customer Service Representative to assist customers by answering inquiries and resolving issues. Candidates should have a minimum of 6 months of customer service experience and a high school diploma or equivalent.

The position offers a starting wage of $18 per hour plus bonuses, along with a comprehensive benefits package, including PTO and tuition reimbursement.

The role emphasizes personal development and a supportive work environment within a global community focused on human connections.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Ability to apply and explain product knowledge.
• Basic computer skills required.
• High-speed internet (required for some programs).

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customer issues.

Skills

Customer service experience

Product knowledge

Computer experience

Communication skills

Education

High school diploma or equivalent

Job description

Wayne State University is seeking a Customer Service Representative to assist customers by answering inquiries and resolving issues. Candidates should have a minimum of 6 months of customer service experience and a high school diploma or equivalent.

The position offers a starting wage of $18 per hour plus bonuses, along with a comprehensive benefits package, including PTO and tuition reimbursement.

The role emphasizes personal development and a supportive work environment within a global community focused on human connections.