Customer Service Pro — Flexible Growth & Community Impact

Mallory Pfingstler - State Farm Agent; Smithville (TN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus

Flexible schedule

Paid time off

Training & development

Gym membership

Advancement opportunities

Job summary

Mallory Pfingstler - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to clients and support the growth of our agency. You will handle policy information requests, process updates, and coordinate with team members to meet community needs.

This role emphasizes accuracy, empathy, and the ability to multitask in a fast paced environment, with opportunities for advancement through our Aspirant Program and ongoing training for personal and professional

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Mallory Pfingstler - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to clients and support the growth of our agency. You will handle policy information requests, process updates, and coordinate with team members to meet community needs.

This role emphasizes accuracy, empathy, and the ability to multitask in a fast paced environment, with opportunities for advancement through our Aspirant Program and ongoing training for personal and professional